Privacy & Cookies Policy

Effective Date: 1 January 2025

At StudioLife Photography, your privacy is important to us. We’re committed to protecting your personal data in line with the UK GDPR and the Data Protection Act 2018.

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1. Who We Are

StudioLife Photography is run by:

The Studio Agency Ltd
4A Kirk Loan, Edinburgh, EH12 7HD
Company No: SC315713

Contact:
hello@studiolifephotography.co.uk
+44 (0)131 603 7777

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2. What Data We Collect

We may collect the following personal information:

• Name, address, email, and phone number

• Booking and payment details

• Photographs from your session

• Preferences and marketing consents

• Children’s names and birthdates (with parental consent)

• IP address and browsing behaviour (via cookies)

• Enquiries, competition entries, and survey responses

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3. Legal Basis for Processing

We process your personal data based on:

• Consent – e.g. marketing or cookies

• Contractual necessity – e.g. for bookings or purchases

• Legal obligations – e.g. tax records

• Legitimate interests – e.g. improving services or responding to enquiries

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4. How We Use Your Data

We use your data to:

• Manage bookings and deliver photography services

• Process payments and customer support

• Send appointment reminders and service updates

• Conduct marketing campaigns (with your consent)

• Improve our website and services

• Meet legal or regulatory obligations

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5. Sharing Your Information

We only share your data with trusted third parties, including:

• Print and framing providers

• Payment processors

• Cloud storage and IT service providers

• Marketing and analytics platforms (with consent)

All third parties are required to use your data securely and only for the agreed purposes.

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6. International Data Transfers

If we transfer your data outside the UK, we ensure it’s protected using:

• UK adequacy regulations, or

• Standard Contractual Clauses (SCCs)

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7. Data Retention

We retain your data only as long as needed:

• Images: Up to 3 years (for reorders and warranties)

• Purchase and contact records: Up to 6 years (for legal compliance)

• Marketing data: Until you unsubscribe

You can request deletion anytime at hello@studiolifephotography.co.uk

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8. Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Transfer your data elsewhere

• Withdraw your consent at any time

To exercise your rights, email: hello@studiolifephotography.co.uk

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9. Children’s Privacy

We only collect children’s data with verified parental or guardian consent, following the ICO’s Children’s Code.

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10. Cookies Policy

10.1 What Are Cookies?

Cookies are small text files stored on your device to help us:

• Run the website smoothly

• Analyse visitor behaviour

• Personalise your experience

10.2 Types of Cookies We Use

10.3 Your Cookie Choices

On your first visit, you’ll see a cookie banner. You can:

• Accept all cookies

• Reject non-essential cookies

• Customise your preferences

You can also manage cookies anytime through your browser settings.

10.4 Third-Party Cookies

We use services like Google, Facebook, and Instagram, which have their own cookie policies.

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11. Data Security

We take security seriously and use strong technical and organisational safeguards to protect your personal information against loss, misuse, or unauthorised access.

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12. In the Event of a Data Breach

If a personal data breach occurs:

• We will report it to the ICO within 72 hours (if required)

• We will inform affected users if there is a high risk to their rights or freedoms

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13. External Links

Our website may link to other sites. Please note we are not responsible for their privacy practices. Always review their privacy policies separately.

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14. Complaints

If you’re unhappy with how we handle your data, please contact us at:

hello@studiolifephotography.co.uk

Or file a complaint with the UK Information Commissioner’s Office:
www.ico.org.uk

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15. Updates to This Policy

We may update this policy from time to time. Any significant changes will be announced on our website. Please check back periodically for updates.

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Need Help or Have Questions?

We’re happy to help. Just email us at hello@studiolifephotography.co.uk